Dolcino

Dolcino

Dolcino is an Italian dessert diner and café based in the East Midlands. We specialise in gelato, hand-made on site and organic, freshly roasted coffee.

Come and find us in Loughborough or Nottingham.

Make a reservation Browse our menuBook your Dolcino Event | Read all about Dolcino

Next time you're in a dessert diner, check if the gelato is made on the premises.

At Dolcino, we guarantee this, and you can even watch us making it. We do this to get the authentic taste we would expect from Italian gelato just right.

#gelato #gelateria

Or maybe it’s FreakShake weather? Shake, Sundae, Gelato. You choose...
#gelateria #gelato #gelatoartisans #gelatoheaven #gelatoshake 🥤🍦🥛🍧☀️

It looks like Sundae weather to us. What do you think? #sundaes #gelato #gelatoartisans #gelatoheaven ☀️🍧🍨

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About Dolcino

A perfect cup of Dolcino coffee
Mars Bar Magic Shake

Welcome to the home of the finest artisan gelato and coffee in the East Midlands.

Founded by a local Italian family descended from three generations of gelato makers, Dolcino brings you authentic Italian gelato, lifestyle and a whole range of waffles and crêpes to add a touch of sweetness to your life. Quality is at the heart of what we do and we make our gelato every day on site, in small batches, where possible using fresh, locally sourced ingredients, in order to guarantee a fresh and quality product.

We are a friendly, hard-working and fun-loving bunch of people who are passionate about quality and hospitality. So if you’re in Loughborough (or Nottingham from end March), why not drop in and enjoy the funky, retro feel of the place; enjoy the warm welcome, sit back, relax and sample a touch of la Dolce Vita!

Dolcino life

Contact Us

You can find us on 4 Cattle Market, Loughborough, LE11 3DJ.

Dolcino on Google maps.

To make a booking or ask us a question, please email us on admin@dolcino.co.uk or phone the store on 01509 210382.

Privacy Policy

At Dolcino, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to admin@dolcino.co.uk or by writing to Dolcino HO, 4 Cattle Market, Loughborough, LE11 3RD.

Who are we?

We’re Dolcino, a coffee shop/gelateria brand with two stores, one in Loughborough and one in Nottingham city centre.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services, on feedback postcards or if you register to receive one of our e-newsletters.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us online (e.g. a gift voucher), your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

  • process orders that you have submitted;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • dealing with entries into a competition;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you, for example promotions of our goods and services;
  • process a job application.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Product Providers we work in association with:

When you are using our secure online payment pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: admin@dolcino.co.uk.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: admin@dolcino.co.uk.

Security precautions in place to protect the loss, misuse or alteration of your information

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Use of ‘cookies’

Like many other websites, the Dolcino website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in April 2018.

 

Terms

Terms and conditions

Offers

All offers publicised both on this website, on our social media accounts and via third parties are subject to availability and can be discontinued at any time. Many offers require a voucher which must be handed in at the till. Online offers require the code quoted on the ad or mention of the ad seen to validate – these mentions operate as a verbal voucher. Offers cannot be combined with other offers or discounts unless this is written into the fine print of an individual offer.

 

Purchases

Online purchases can be returned within seven days of purchase.

Dolcino Events

Planning a corporate event, party or wedding? Then we have a few options for you. From hiring our our first floor in our city centre premises on Old Market Square in Nottingham to buying some gelato for your event, we’ve got it covered for you.

Why choose Dolcino for your event?

We provide artisan, premium Italian gelato, hand-made on site by fully-qualified gelato makers made from natural and, where possible, locally sourced ingredients and free range milk from a local farm.

What we offer:

Gelato bike hire. For weddings or parties you can hire out our gelato-bike for the day. It comes complete with a selection of premium gelato, high-quality waffle cones and cups and a member of our team who will serve you and your guests throughout your event. Read more about our gelato-bike hire here.

Parties and corporate events. You can hire our the first floor of our shop in Nottingham with meal deals and party packages. For more information, read about our corporate events and parties or email us on admin@dolcino.co.uk.

 

 

Gelato cart hire

Are you planning a wedding or a summer party, festival or event?

Then we have the perfect party-piece for you. Italian gelato, served for you and your guests by us.

Hiring out our gelato cart is perfect for weddings, balls and proms, graduation parties, milestone birthdays, bridal and baby showers, charity events, festivals, christenings and anniversaries. Packages start at £350 for a basic half-day gelato cart hire for a party of up to 100 people at venues local to the East Midlands.

Wedding and events packages include:

  • Half day (4 hour) gelato cart hire
  • A member of our team to serve you and your guests
  • Artisan, Italian gelato, hand-made in our Loughborough and Nottingham stores using natural, where possible locally-produced, free-range ingredients
  • Choose four flavours from our wide selection of over 30 hand-made gelato flavours.
  • A selection of toppings and sprinkles
  • High quality waffle cones  + cups and spoons
  • Napkins
  • Allergens lists and product ingredients folder

For more information on different packages and options, including availability and bookings, email us on admin@dolcino.co.uk.

Terms and conditions apply.

Parties and Corporate Events

Why not hire out our store for your party or corporate event?

In Loughborough you can hire out the whole store after 6pm on most evenings and in Nottingham you can hire out the first floor at any time (subject to availability).

Dolcino room hire package

  • Prices start at £300 for a 3 hour room hire without any food or drink but you can choose from a variety of packages. Our staff will be in attendance throughout your event.
  • Choose from a variety of meal deals, from welcome drinks starting at £3.50 per person to three course meals with a drink for under £20 per head. Room hire is on top and can be negotiable depending on the cost of your meal deal package.
  • Nottingham’s first floor is ideal for team away days, boardroom meetings, 1-2-1 meetings and lots more.

Email us on admin@dolcino.co.uk for more details.

Gelato-making and prosecco parties

Prosecco and SundaeFancy a grown-up version of our popular kids’ gelato-making party? Well, thanks to popular demand, we’re making these available from October onwards.

Included in a Dolcino gelato-making party

  • A 15 minute gelato-making demo*
  • Dressing up as a gelato-maker during the demo if you’re game! (not compulsory)
  • A glass of Prosecco, Aperol Spritz or soft drink on arrival
  • A main + dessert OR a dessert + a FreakShake*
  • A small cup or cone of the artisan gelato you’ve made – alcoholic varieties like Gin n’ Tonic Gelato available for parties of over 18s (ID check may be necessary)
  • One of our popular booths or areas for your party (subject to availability)
  • Table service
  • £24.95 per person***

To make your booking, fill out our Book-a-Booth form and specify in the notes that you would like a Gelato Party and which store you would like it in, plus let us know of any allergies or special requests. Alternatively you can email us on admin@dolcino.co.uk. We’ll get in touch with you to confirm if we have availability for your time and date, confirm the details with you.

We apologise but we cannot take bookings for Saturday during peak hours (10 am to 4 pm).

*Gelato-making demos are run in groups of 5 people at a time, so larger groups will take it in turns to do their demos.

**Mains are any of our savoury snacks, focaccias, paninis, crepes or waffles. Desserts are any dessert crepe or waffle OR any sundae (excludes the Mamma Mia! range – Cornucopia, Super deluxe Sundae, Super FreakShake, Chcolate Fondue, FreakCone or Millionaire’s Cone).

***£24.95 per person. The discounted introductory price has been applied to bookings made before 07/11/2017. Also suitable for older teens, 16 and above.

Contact

  • 4 Cattle Market, Loughborough, LE11 3RD

  • admin@dolcino.co.uk

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